Frequently Asked Questions


Commissions
If you would like to order a commission of an artwork, contact me. The same applies to collaborations, originals & print sales and general enquiries. I reply as soon as possible.

Website Payment
The shop uses Wix Payments - part of Wix, the platform I use for the website. I also accept payments by MBWay and bank wire transfer. To enquire about these options, please contact me.
Shipping will only take place once payment has been received in my account.

Frames
All works are unframed, unless otherwise stated. For framed enquiries, please contact me.

Shipping
All orders are carefully packed and shipped in a card box, except if agreed otherwise.
 Expedited Shipping is offered upon request. Please email for a quote. 
I urge collectors to ship to a business location whenever possible, as packages may not require a signature. Lígia Oliveira will not be held responsible for the safety of your artwork once a delivery has been made.
There may be ocasional Border Customs charges added at the destination country; please note these are responsibility of the costumer. Costumers should be aware of any duties that may apply before making a purchase.
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Return Policy
At this moment I cannot accept returns nor perform exchanges.